“We really like the kiosk! It allows us to serve the guest more efficiently, at peek times guests can help themselves if they wish, but we typically will use the kiosk with the guests to help them find the information they are looking for.” We hope more places will sign on so we have a larger selection to recommend.
Frank, Bell Captain – Crowne Plaza, Harrisburg, PA
"I see people using Kiosks all the time and printing out directions. The front desk staff find it very helpful during busy check in periods. E-Z Kiosks completely maintains machines, I've never seen them run out of paper or ink or even not working."
Juliann C. – Director Sales & Marketing, Holliday Inn – Grantville
"Guest find it very easy to use and helpful. They like being able to print information. The Kiosks provides great customer service for the hotel. We no longer need to update guides within the rooms. Guest really like the ability to print out material and take it with them."
"Kiosk is located on our Bell stand in the front lobby - the area where they would ask for directions. Upon check in the Desk clerk informs guest regarding the location and the usage of the Kiosk."
Michael M. Guest Services Manager, Crowne Plaza, Harrisburg
"Started advertising on kiosks 2 weeks ago, 2-3 tables, at least 5 new customer in last week. Now I’ am looking way to track Kiosk customers, to see what the long term effects are, the results are exciting"
Tony A. Owner, Al Mediterraneo, Hummelstown, PA (May 19, 2006)
"The servers have been instructed to ask our customers how they found out about us. A lot of people are apparently using them and have showen us the printouts. Many customers are first time visitors. We have had probably 20- 30 new customers indicating that they found out about us on the kiosk." Advertiser on kiosks for 45 days.
Natalie H. Hillside Café.